Privacy Policy

Effective Date: January 1, 2026

Stemlab (“we,” “our,” or “us”) operates the website https://stemlabclinic.com (the “Website”). This Privacy Policy explains how we collect, use, and protect information when you visit our Website.

By using the Website, you agree to this Privacy Policy.

Information We Collect

Information You Provide
We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Any information submitted through contact forms, online scheduling forms, or email

Information Collected Automatically
When you visit the Website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the Website

This information is collected using cookies or similar technologies.

How We Use Information
We use the information we collect to:

  • Operate and maintain the Website

  • Respond to inquiries or messages

  • Schedule appointments and coordinate consultations

  • Send appointment reminders, consultation follow-ups, and customer care communications

  • Improve website functionality and user experience

  • Monitor usage and protect against security issues or misuse

SMS Communications
If you provide your phone number and opt in to receive text messages, we may send SMS text messages related to appointment reminders, regenerative consultation follow-ups, scheduling coordination, and customer support.

By providing your phone number and selecting the opt-in checkbox on our forms, you consent to receive SMS text messages from Stemlab Clinic for these purposes. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance. Consent is not a condition of purchase.

You may opt out of SMS communications at any time by replying STOP to any message.

We do not sell, rent, share, or disclose your SMS opt-in data or phone number to any third parties for their own marketing purposes.

Cookies
The Website may use cookies to improve functionality and analyze traffic. You can control or disable cookies through your browser settings. Disabling cookies may affect how the Website functions.

Sharing Information
We do not sell or rent your personal information.

We may share information only:

  • With service providers that help operate the Website

  • If required by law or legal process

  • To protect our rights, safety, or property

Data Security
We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy
The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have questions about this Privacy Policy, contact us at:

Stemlab
Email: info@stemlabclinic.com

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